§ 162-1739. Zero tolerance policy.

Every TNC shall establish and maintain a zero tolerance policy on the use of drugs or alcohol by its TNC drivers while providing TNC services. Immediately upon receiving a passenger credible complaint, the TNC shall suspend the TNC driver and conduct an investigation into the allegation. The suspension shall remain in place throughout the duration of the investigation. Within twenty-four hours, a TNC shall notify the department of safety and permits of any credible passenger complaints lodged against any TNC driver accused of violating its zero tolerance policy, as well as the results of such investigation. Any TNC driver found to have violated the TNC's zero tolerance policy shall be prohibited from operating as a TNC driver or as a for-hire operator within the City of New Orleans for a period of no less than one year from the date of the violation.

(M.C.S., Ord. No. 26339, § 2, 4-9-15)